Karen Vought took over Ric's job and later on her boss' job too. For a time she filled the role previously done by three managers. Behind her back, I call her "master of the universe" in admiration for she became the master of all she surveyed. She gave me a long leash (partly out of necessity) and I have gained all the power to fiddle with the system (the technical side that is) as I see fit. Last time I heard, she has moved on to Brisbane, Australia.
Quote: I found Rodney to be reliable, diligent, 
  fast, and accurate. Reference from Ric Wadrop Quote: He ... can handle shifting priorities
  on a moments notice and can research issues
  very quickly. (click for full text) Reference from Bob Sabatino